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Medilink Direct Support


Medilink offers a comprehensive suite of support options for our subscribers. Access our Online Helpdesk to reference setup and training articles, book support via our Online Bookings channel and use our Remote Support tool to allow our staff to directly resolve issues in real-time.

Remote Support


Download and Install the Bomgar Remote Support tool to allow our Support Agents to directly assit and resolve issues. Please call 1300 881 995 if assistance is required.

Online Helpdesk


Access the Medilink Online Helpdesk to search for helpful solutions, download documentation, raise and monitor tickets and interact with our Support Agents.

Online Booking


Book Medilink Updates, Installations and Training via our Online Booking system. Please call 1300 881 995 for Server migrations and After Hours service.

Contact Medilink


For further information on Medilink, or to have someone contact you regarding your inquiry, please email Medilink using the form provided.